Shipping policy
At Evening Ritual, each order is carefully prepared and shipped with attention to detail to ensure a calm, seamless customer experience.
Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Estimated Delivery Time
Estimated delivery times (including processing and shipping):
United States: 8–15 business days
International: 12–20 business days
Delivery times are calculated from the date of order and may vary depending on destination, customs processing, and carrier operations.
While most orders arrive within the estimated timeframe, occasional delays may occur due to factors outside our control.
Shipping Confirmation & Tracking
Tracking information is provided once your order has been shipped.
After shipment, you will receive a confirmation email containing your tracking number and carrier details.
Please allow 2–5 business days for tracking updates to appear, as carriers may require time to process and scan the shipment into their system.
Split Shipments
To ensure faster delivery, items in your order may be shipped separately.
You may receive multiple tracking numbers if this occurs.
Shipping Costs
We offer complimentary standard shipping on all orders within the United States.
For international orders, shipping rates are calculated at checkout based on your location.
From time to time, we may extend additional shipping promotions as part of seasonal events.
Delays & External Factors
While we strive to meet estimated delivery times, delays may occur due to:
• High seasonal demand
• Customs processing
• Carrier delays
These factors are outside our control, but we will assist you in tracking and resolving any issues.
Incorrect Address Disclaimer
Please ensure your shipping information is accurate at checkout.
Evening Ritual is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Orders
If your order has not arrived within 20 business days, please contact us at:
We will investigate and assist you promptly.
Customs, Duties & Taxes
International shipments may be subject to customs fees or import taxes.
These charges are the responsibility of the customer.